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Understand why your users cancel trials and subscriptions

View subscription cancellation reasons to make right product decisions.

Free plan is enough for me

I don’t need the app

Other reason

“I can’t understand how to purchase a premium account!”

“30GB of cloud storage is enough to store my photos”

“I used the app on vacations but don’t need it anymore. BTW I found a better app than yours.”

Automatically handle renewals billing issues

User will receive a Push-notification asking to update App Store payment details if a billing issue occurs.

When a user cancels trial or subscription...

...we will ask a user to pass the survey

If the subscription was too expensive to a user...

...we’ll offer a discount or new trial to win him back